Programs and Workshops

Customize for any organization or conference!

The Heart of Helping: Keys to Providing Exemplary Customer Service

Expanding from a review of basic service skills, this session helps participants tap into their unique gifts that align with service positions, building more engagement & satisfaction.

The Joy of Community: Building a Supportive Organizational Culture

In this next generation of team building sessions participants define & integrate their unique contributions to community, & begin to work together as a whole unit, improving engagement & productivity.

Can You Hear Me Now? Principles & Techniques for Effective Communication

This skill-based program reviews key concepts associated with effective interpersonal & small group communication, engaging participants with fun, energizing practice activities; especially good for reinforcing strong teams.

The Magickal Art of Training & Development

This session explores the beauty & mystery of the organic nature of learning, delving into the ways intuition, perspective, and energy management help trainers or developers accomplish educational & performance objectives while building hope, trust, respect & confidence in learners.

Leadership & the Soul: Unleashing Brilliance by Celebrating Employees

The nature of leadership is evolving from a resource-based perspective to a holistic view as more employers recognize the competitive aspect of employee retention and the value of employee engagement; this session explores this change, & the values & skills necessary to make it happen smoothly & easily.

Customized Development

Looking for a different topic or service related to organizational training & development? We can work with you; send an e-mail to michael AT soulsticetraining DOT com!